A while back I was cleaning up a bunch of old book marks for my web browser and came across a bunch of wiki pages, etherpad pages, ticketing systems, etc. that were barely if never used.
It’s tempting as a project manager to think that setting up infrastructure in advance is time saving and helpful. It’s not. If you aren’t ready to create the first five wiki pages or file the first three tickets, don’t create the system until you really will and until you’re sure you’ll create twenty-five more. Otherwise you end up with a dumpsite of half started tools and pages. They usually just get in your way to when you’re trying to get something done.
This idea is not original to me. Rework has a number of chapters on the topic. Going through the clean-up exercise I was doing revealed the pattern.